Hi everyone, This forum is now closed for posting. If you require technical support from NI or have a questions about activating your product, please head over to our new Support Community! The Support Community is the new location where you can expect to receive assistance and feedback on technical support, sales or installation issues from our Support Agents and other users. Please also note, questions about the status of an order should always be directly sent to our Order Support team.

Best wishes, The NI Team. Click to expand.No you are absolutely right - you don't have to call them, however after 5 e-mails over a period of over 2 weeks without the courtesy of a reply( and upon reading the countless threads from other people about shambolic customer service in regard to e-mail contact) then correct me if I am wrong, ringing them seems to be the only option. The top and bottom of this is that it seems unecessary for all this fuss - activate online, why not de-activate online. Apple seem to manage it perfectly well with their products. I am in a similar situation right now, only because a friend once use my laptop with his Traktor, and i wasn't aware of the service center prog. Being logged on to his account. C# Media Player Duration. It took NI about 48 hours to reply to my support email (mid-week), and they now tell me i have to fax (!) them some my mate's confirmation to remove it from his account.

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How on earth can they can confirm that's it's really his sig.? Even worse, crappy service center didnt even recognize the newer software! That's how i figurd out about this BS, while trying to register to the site with my own name, and getting a reply that the serial no. Is already used by some1 else. Hope they don't go all 'weekend' on me and not reply till monday. Ricardo Bacchelli Il Mulino Del Po Ebooking.

Hi everyone, This forum is now closed for posting! If you require technical support from NI or have a questions about activating your product, please head over to our new Support Community! The Support Community is the new location where you can expect to receive assistance and feedback on technical support, sales or installation issues from our Support Agents and other users. Please also note, questions about the status of an order should always be directly sent to our Order Support team.

Best wishes, The NI Team.